Sharjah City for Humanitarian Services (SCHS) launched the first version of the protocol for psychological well-being in the work environment for its employees on Thursday 1/6/2023, at the headquarters of the Roads and Transport Authority in Sharjah. His Excellency Mona Abdul Karim Al Yafei, Director of SCHS, Mr. Abdulaziz Al Jarwan, Director of the Roads and Transport Authority Transportation in Sharjah for Transportation Affairs, and a number of directors and heads of departments in Sharjah departments and institutions were present.
Her Excellency Mona Abdul Karim Al Yafei, Director of SCHS, stated in a speech that SCHS's launch of the first version of the psychological well-being protocol in the workplace for its employees aims to provide a supportive and motivating work environment. In addition, SCHS adheres to quality and efficiency standards, based on its strategic objectives, which include achieving sustainability in terms of human, financial, and technological resources, knowledge production, and organizational effectiveness.
She said, “All managers and employees, regardless of rank, have responsibility for fostering a psychologically healthy work environment. The individual's job plays a significant social role in defining their health and well-being. Employees may find it challenging to work at their best when they do not feel as though they are in the ideal condition”.
The implementation of the psychological well-being protocol, she continued, attempts to safeguard the work team against psychological stress and burnout by taking a number of preventative steps. Additionally, it would establish a safer and more productive work environment and build processes to handle psychological crises that an employee might have because of job burnout or occupational trauma.
The protocol, according to the SCHS director, is to raise awareness of and provide for mental health among the work team. It emphasizes the obligation of the employers to care for the mental health of both male and female employees and establishes a high standard of practice at the level of non-profit organizations in particular.
The ceremony saw the introduction of a protocol for psychological health at work by Ms. Heba Issa Al-Hamrani, Director of Administrative and Financial Affairs. Dr. Mayada Bangeh from the Ishaq Bin Omran Medical Center gave a presentation titled The Importance of Mental Health as part of the ceremony, and Ms. Amna Al Zaabi, a psychologist at SCHS, shared her experience titled (Options).
By revising the executive regulations for human resources, adding holidays for religious occasions, and adding exceptional leaves that were intended to address potential psychological crises that an employee may be subjected to. SCHS has evaluated and enhanced policies and procedures. The workplace at SCHS attempts to integrate and assure diversity in terms of gender, ethnicity, and disability, as well as to make it more accessible and lower hazards.
Additionally, studies advise considering the social component of employees in nonprofit businesses. The Namaa Fund, the yearly Harmony Day ceremony, participation in social events, and sporting events are just a few of the social initiatives that SCHS aims to establish.
In order to be a comprehensive document for all SCHS activities and efforts within certain regulations and procedures that are constantly reviewed, a protocol for psychological well-being in the workplace has been created. When necessary, changes and updates are made to them.
Numerous reasons provided by SCHS make the creation and presentation of this protocol necessary at this time. The mental health of professionals in the education and rehabilitation professions is of utmost importance. Teaching is regarded as one of the most demanding occupations, which may have an impact on the mental and physical health of instructors and, in particular, those who work with disabled individuals. Sometimes, this could cause the response to drop.
Additionally, we tenderly address this message to all public and private entities. We request that they pay close attention to employees' mental health in general and the mental health of "expatriates" in particular, understand their feelings, and try to foster a culture of health and safety for all employees across multiple departments.
It should be highlighted that senior management, the Sharjah City for Humanitarian Services Human Resources Department, and members of the Council of Psychologists all contributed to the protocol's creation.